Privacy Policy
This policy explains what personal data priaoptimal.com collects, why it is collected, how long it is kept, and how you can ask us to change or delete it. It applies to visitors to this website.
PriaOptimal, Jl. MH Thamrin No. 10, Menteng, Jakarta Pusat, 10310, Indonesia.
Who operates this site
This website is operated by PriaOptimal, Jl. MH Thamrin No. 10, Menteng, Jakarta Pusat, 10310, Indonesia. The same operator runs every page you reach from the index above, including the Ingredient Guide, the Product Profiles, the Routine Builder, and the editorial pages about natural supplements for men. Because one operator handles all of it, a request sent about any page is answered by the same team, and the same retention rules apply everywhere.
Questions about this policy can be sent to [email protected] or raised by phone on +62 21 3195 0952 during working hours, Monday to Friday, 9:00 AM – 6:00 PM. If your question is about a specific page rather than the policy itself, the Contact page is the faster route.
The address above is a real office used for correspondence. We do not run a walk-in service desk, so write or call first and we will point you to the right person.
What we collect
When you use our contact form, we collect the name, email address, and message content you provide. Nothing else in the form is stored, and the fields are limited to what a reply actually requires.
If you contact us by email, we receive your email address and whatever you include in the message, including any attachments you choose to send.
Calls to our published number are answered by the same team. We keep a short note of the query so a colleague can pick it up if needed, and no call recording is made.
We do not ask for payment details through this site, and we do not collect data about your health. Readers sometimes describe their supplement routine when they write in about natural capsules for strength and vitality; we treat that as ordinary correspondence and store only the message you sent.
Contact data is used to answer the message you sent — nothing more
Why we collect it
Contact form data is used to reply to your message, to verify corrections you report, and to keep a record of editorial correspondence about vitamins and minerals for men, energy and endurance formulas, and the other guide pages we publish. If you point out that a page describes an ingredient incorrectly, that note is logged so the page can be corrected — which is the main reason a correction record exists at all.
We do not use your details for marketing, and we do not sell or share them with third parties for their own purposes. There is no newsletter list attached to the contact form, and no advertising audience is built from messages we receive.
How long we keep it
We keep correspondence for as long as it is needed to handle your query and to maintain a record of corrections to our pages. In practice that means a correction note stays with the page it refers to, so a later reader is not sent the same wrong figure twice.
If you ask us to delete your message after we have replied, we will do so unless we are required to retain it. Routine questions that need no record are cleared once the reply is sent.
Your choices
You can ask what data we hold about you, request a copy, ask for corrections, or ask us to delete it. Write to [email protected] with your request and say which page or message it concerns.
We may need to confirm your identity before acting on a request, so a reply from the same address you wrote from helps us move faster. Requests are handled during working hours, Monday to Friday, 9:00 AM – 6:00 PM.
Cookies and analytics
This site uses cookies as described in our Cookie Policy. They keep basic preferences working across visits, such as which guide page you last opened and whether you dismissed a notice. You can control cookies through your browser settings, and blocking some of them may affect how parts of the site behave — a page may forget your choices or reload a notice you already closed.
Where aggregate statistics are used, they describe how many readers opened a guide page and which pages sit next to each other in a session. Those figures are read as totals, not as profiles of individual visitors, and they are not joined to the contact messages described above.
Changes to this policy
If this policy changes, the updated version will appear on this page. Material changes affecting how we handle contact data will be described in the revised text, so you can see what moved without comparing two versions side by side. The review line at the top of this page shows when the current wording was last checked. Pages linked from the index — the guides on popular products for men, natural supplements for men, and healthy lifestyle products — are covered by the same policy the moment this page is updated.
The contact form exists so we can answer you and correct our pages. If you would rather not send anything, every guide on this site — from the ingredient notes to the routine building pages — reads fine without an account.
Ask us about your data
Write with the request, the page it concerns, and the email address you want the reply sent to. We answer during working hours, Monday to Friday, 9:00 AM – 6:00 PM.